TBH Sterling - A Leading Remodeling Contractor in Seattle, WA

For us it really all starts with a phone call, let's have a chat and talk about your project.

This step usually involves a visit to your home. Let’s meet up so we can see your space, experience what your challenges are and see firsthand the problems you need to solve. We will dig deep to make sure we understand what it is you need to accomplish and how this remodel will help you resolve that need. We will talk about when you want to be finished with your project and look at ways that we can achieve that. We will talk about budget to make sure that the project we design together is one you can afford to do.

The concept.

We develop a scope of work that fits your budget. We use the budget we established in earlier steps, along with the desires you have shared and the problems that need to be solved to create a written scope of work for your remodel that matches your budget.

We meet again.

In this meeting we will discuss the scope of work we developed with your input and the associated budget and walk you through what that project will look like, types of fixtures, finishes and what you can expect your project to include.

The design process.

This is where the fun really starts, and our designers get to work. With the pre-established budget and scope of work, the designers work with you to move walls, make selections, add windows, doors, even whole rooms to bring your project to life. Now we open the online portal to you so you can follow along on your project, see when decisions are required of you and communicate with the rest of the team to move your project forward.

The production process, or the remodel itself.

As you can see, we have quite the process to get this far, this ensures that by the time we get this far, your project is well planned, thought out and considered; all the steps up to this point have been designed to minimize surprises and the disruptions that are inherent when undertaking a remodel. Now we assign a lead carpenter to your project, think of them as your very own representative of TBH Sterling Inc., your lead carpenter will be your daily guide through the production phase of your remodeling project. Also, now is when we turn the production calendar in your online portal live, all the players: subs, suppliers, tradesmen, everyone involved in your project, now knows, its happening.

Warranty period.

While you may be ready for us to be gone, we aren’t gone for good, we’re still there when you need us. As part of our warranty process we like to schedule up to three walkthroughs during the first-year post-production, one at 30 days, one at 6 months, and one at 11 months. There are items that show up as your house settles into its new form and we move through the seasons, that are perfectly normal and easily rectified, we’re there to take care of those things that pop up as time goes by.